Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2026 - 16:00 PST
Scheduled
We are going to deploy a scheduled patch to upgrade BucketAV and remove the legacy Redis security groups.
When: Today, Feb 20, starting at 7:00 PM EST Duration: Approximately 2 hours
We will be performing scheduled maintenance to: - Upgrade BucketAV - Remove legacy Redis security groups
During this window, services may be unavailable or experience interruptions. We will provide updates on the status page as the maintenance progresses and confirm once the work is complete.
Thank you for your patience!
CRPM Support Team
Posted Feb 20, 2026 - 07:24 PST
This scheduled maintenance affected: Login & User Authentication, Web Application Service, Financial Modeling Service, Analytics, Document Management, Collaboration Services, E-mail Notifications, API, Support Portal, Tasks, My Tasks Widget, Box Desktop Client, Box Content API, Box Content Preview, Box Search, Box Webhooks, Box Uploads/Downloads, Box Authentication (OAuth 2.0 / JWT), Box Web Application, AWS ec2-eu-central-1, AWS ec2-us-west-2, AWS elb-eu-central-1, AWS elb-us-west-2, SendGrid SMTP, Mercatus Excel Plug-in, and Integration.