All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services Operational
90 days ago
100.0 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
My Tasks Widget Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Scheduled Maintenance – CRPM 26R1.1 Hotfix
Completed - The scheduled maintenance has been completed.
Jul 4, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 16:00 PDT
Scheduled - A hotfix for CRPM 26R1.1 (CHG1062214) will be deployed on July 3, 2026, beginning at 7:00 PM ET, for selected client environments currently running the 26R1 release.

During the deployment window, the CRPM platform will be unavailable for approximately 8 hours. This maintenance is required to apply fixes for identified issues and platform improvements included in the 26R1.1 hotfix release.

Start Time: July 3, 2026, 7:00 PM ET
Expected Duration: 8 hours
Expected Impact: CRPM platform unavailable during the maintenance window
Action Required: None

An update will be posted once the maintenance has been completed.
Jul 3, 01:13 PDT
Jul 3, 2026
Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
Scheduled Maintenance – CRPM 26R1 Release
Completed - The scheduled maintenance has been completed.
Jun 27, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 16:00 PDT
Scheduled - Start Time: June 26, 2026 – 7:00 PM ET
Estimated Duration: Up to 12 hours

Affected Environments: Selected stacks only

We will be deploying CRPM 26R1 release to selected stacks. This rollout introduces major enhancements focused on improving data workflows, automation, platform connectivity, and overall security posture.

During this maintenance window, impacted stacks will be unavailable. Normal access will resume once the rollout is complete.
Jun 25, 22:23 PDT
Jun 26, 2026
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

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