All Systems Operational

Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services Operational
90 days ago
100.0 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
My Tasks Widget Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 16:00 PDT
Scheduled - We will be performing scheduled maintenance to deploy the August 2026 security patch across the Charles River Private Markets platform.

Maintenance Window

Date: Friday, August 14, 2026
Start Time: 7:00 PM ET
Expected Duration: Up to 8 hours

Impact: During this maintenance window, the platform may be temporarily unavailable. Users may experience interruptions when accessing the application.

Purpose: This maintenance is part of our ongoing commitment to security, stability, and platform reliability.

We appreciate your patience and understanding as we complete these updates. Further updates will be provided on the status page as maintenance progresses.

Aug 12, 23:21 PDT

Aug 14, 2026

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.